ALERT – FRAUD RISK

HSBC Private Bank is warning the retail investors to be vigilant regarding attempts to impersonate its identity by individuals acting fraudulently and enticing private individuals to invest in schemes with promises of high and risk-free returns.

These fraudsters distribute commercial offers and investment proposals in the name of HSBC Private Bank. These offers do not originate from HSBC Private Bank and are in no way binding on it.

HSBC Private Bank never deals directly with retail investors to offer investments. HSBC Private Bank never requests personal or banking information from the retail investors by email, telephone call, social networks, or instant messaging, and never collects or receives funds from the public.

Any contact or investment proposal presented as originating from HSBC Private Bank should be considered suspicious.

If in doubt, or if funds have already been transferred to an individual in this context:

  • Immediately contact your bank to block the transfer or request its return; and/or
  • Report the attempted fraud on the official government portal: https://www.internet-signalement.gouv.fr/PharosS1/ ; and/or
  • Contact the INFO-ESCROQUERIES service at 0 805 805 817 (free call, Monday to Friday, 9:00 a.m. to 6:30 p.m.). This helpline is staffed by specialised investigators who can inform and guide you; and/or
  • File a preliminary complaint online at the following address: https://www.pre-plainte-en-ligne.gouv.fr/ – this must then be followed by signing a statement at the gendarmerie unit or police station of your choice.

For further recommendations, we invite you to consult the AMF’s educational information available at:

https://www.amf-france.org/fr/espace-epargnants/proteger-son-epargne/eviter-les-arnaques .

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Client documentation

  • PASI Statement

    Statement on principal adverse impacts of investment decisions on sustainability factors More details

    Statement on principal adverse impacts of investment decisions on sustainability factors – Methodology More details

  • Complaint Resolution Process

    HSBC in Luxembourg is committed to promptly and thoroughly investigating any complaints made…

    more details : PDF country complaint…

  • EU Sustainable Finance Disclosure Regulation (SFDR)

    Learn more

  • List of outsourcing activities whereby your information is shared with HSBC Partners

    More details

  • European Market Infrastructure Regulation (EMIR)

    More details

  • Main pricing conditions HSBC Private Bank (Luxembourg) S.A.

    English version: More details

For more information, please contact : hsbcprivatebank.luxembourg@hsbc.com