Cookie policy

Understanding how and why we use cookies

We use cookies on our website to create the most effective website possible for our users. Among other things, the cookies we use allow us to improve your experience when using our website and to ensure the website performs as you expect it to.

This cookie policy explains what cookies are, how we use them on our website and what benefits they bring.

Frequently asked questions about cookies

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device.

HSBC Group websites use cookies for a variety of reasons, including determining preferences, letting users navigate between pages efficiently, verifying users and carrying out other essential security checks. The cookie policy on each HSBC Group website will explain how they use cookies.

Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to 'cookies' throughout; however it also covers these alternate mechanisms.

More information about cookies can be found on allaboutcookies.org.

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to improve website functionality and performance and to safeguard your privacy when you're browsing our website.

We use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC. They include partners who provide important functionality to our website, and partners who help us improve our website, such as Webtrends, who provide statistics about which pages are visited most frequently.

We will not share any personal information gathered through the cookies on this website with third parties.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, please read our terms and conditions, privacy statement and hyperlink policy.

 

Frequently asked questions

 

 

List of our cookies

 

Essential cookies

These cookies are vital to us providing key features of our website, such as the ability to use online tools, log on securely and save your favourite articles.

Cookie name Description
ASP.NET_SessionId This cookie assigns a unique ID to your session to connect it to the server and for other internal processes required throughout the course of the session.
HsbcCookiePolicy This cookie is used to display and hide our cookie policy banner.

Functionality and performance cookies

These cookies give you extra functionality, such as being able to ask us to remember your preferences. They also let us monitor how our website is performing so we can make regular improvements.

Cookie name Description
WT-FPC
ACOOKIE

This Webtrends cookie identifies user behaviour over time to help us understand how many people come back to our site, how often, and what their preferences are. No personal information is stored in the cookie, nor do we extract any data from your machine. To read more about this third party cookie, including the provider's comprehensive privacy policy, please visit webtrends.com.


Tailored content cookies

These cookies allow us to display content relevant to you and your interests, based on the way you have used our website previously.

Currently our website does not use these types of cookies.

You are leaving the HSBC Luxembourg banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.

You are leaving the HSBC CMB website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.