People are fraudulently using the name of HSBC Private Bank Luxembourg, its branch in France and its employees by promising attractive returns on investment through a so-called "Compte Rémunéré HSBC". These fraud attempts refer to telephone conversations with so-called bank employees as well as to the protection of assets by the deposit guarantee and resolution scheme (FGDR).

HSBC warns the recipients of these messages that this is not an HSBC product and that HSBC is in no way at the origin of these calls and communications. This is therefore a scam and an attempted scam, as a result of which, if you are a victim, we recommend that you do not respond and notify the competent authorities.

HSBC reminds you the usual precautions for requests originating in particular from the Internet:

  • Never communicate your contact details and personal data;
  • Do not provide any personal document (identity document, pay slip, proof of address, bank identity statement (RIB), etc.);
  • Do not pay any sum of money to obtain a loan or release funds;
  • Carefully check whether a professional is authorized to carry out his activity in France by consulting, for intermediaries, the ORIAS website (www.orias.fr) as well as the registers and lists of authorized financial agents and insurance organizations on the ACPR website.

If you have been the victim of a fraudulent offer, we recommend that you file a police report as soon as possible. We invite you to contact INFO ESCROQUERIES (platform for reporting internet scams) and to make a report on the official reporting portal of the Ministry of the Interior https://lannuaire.service-public.fr/centres-contact /R13147

Private Banking

Connecting clients to opportunities

Private Banking in Luxembourg provides tailored wealth management services to help to grow, manage and preserve your wealth.

  • Grow
    Private Banking in Luxembourg works alongside you to help to grow your wealth. By harnessing the resources of HSBC's global network of people and businesses, we can help you to reach your goals.
  • Manage
    From lending and investment management, to complex wealth structuring, we offer a range of wealth management services. And we help you fulfil your ambitions by managing your wealth over the long term.
  • Preserve
    The way you structure the ownership of your wealth today can affect your family for generations to come. For more than 35 years, we've been helping our clients lay the foundation for their future wealth.

Services tailored to you


We spend the time to understand your changing needs and help you plan your financial future. In order to support you and your family at every stage, we provide a range of services, advice and solutions.

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Senior executives


As an executive, the demands on your time can be significant. We can support your investment needs, while providing seamless day-to-day banking.

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Family wealth

We help to manage your family wealth across the generations. Our global, dedicated private client trust and estate planning business can help you to prepare and implement your chosen solutions.

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Luxembourg General Terms & Conditions

Luxembourg General Terms & Conditions (English) (9.85MB, PDF)

Luxembourg General Terms & Conditions (French) (11.1MB, PDF)

Online banking

First time logon user guide

Payment Account Directive

Payment Account Directive and account switching (805KB, PDF)

Fee Information Document (English) (319KB, PDF)

Fee Information Document (French) (323KB, PDF)

Glossary (229KB, PDF)

Sustainable Finance Disclosure Regulation

Global Private Bank website

Other documents

Conflicts of Interest Policy (129KB, PDF)

List of outsourcing activities whereby your information is shared with HSBC Partners (111KB, PDF)

Best Execution Policy (289KB, PDF)

Data Privacy Notice (424KB, PDF)

Depositor information (30KB, PDF)

European Market Infrastructure Regulation (EMIR) (16KB, PDF)

Main pricing conditions HSBC Private Bank (Luxembourg) S.A. - English version (11.0MB, PDF)

MiFID II Best Execution Report (295KB, PDF)

MIFID II - Overview and FAQs

Payment Service Directive (PSD2)

Shareholder Rights Directive II (SRD II)